How to Write a Review on Facebook Page

Facebook is one of the largest social networks globally, and collecting Facebook reviews is 1 of the many features that assist business owners get ahead.

But encouraging customers to leave reviews on your Facebook page is often a struggle.

So in this article, nosotros'll show you how to become reviews on your Facebook business folio, so you tin collect feedback and transform interested shoppers into paying customers.

Here's a table of content to assistance you navigate this article apace. Click whatever section to jump right to it.

Add together The Reviews Tab to Your Facebook Folio
Promote Your Page on Other Social Media Platforms
Embed Facebook Reviews on Your Website
Add a Call to Activity on Your Website
Send Email Invitations Contempo Customers
Write a Facebook Post Asking for Reviews
Inquire for Reviews via Facebook Messenger
Transport SMS Messages Request for Feedback
Enable Notifications for New Reviews
E'er Answer To Customer Reviews
Answer Comments and Questions From Fans
Promote Stand-Out Reviews on Your Facebook Concern Page
Encourage Facebook Check-Ins
Incentivize Check-Ins With Special Discounts
Remember to Ask for Reviews in Person

Now before we dive into our suggestions, permit's examine the benefits of collecting reviews on Facebook.

What Are the Benefits of Facebook Page Reviews?

Getting feedback on Facebook helps:

Increment the organic accomplish of your posts by boosting Facebook folio engagement
Brand your brand more apparent to potential customers
Proceeds the trust of your Facebook page fans and customers
Promote positive customer service directly on your page
Get to the top position in the Facebook professional services finder

By using the positive reviews of existing customers every bit social proof, yous can employ it equally an opportunity to sell to new customers.

Plus, information technology comes with the added do good of boosting your brand's reputation on the globe's biggest social network.

Follow the Guidelines for Facebook Business Page Reviews

Before gathering reviews on your Facebook business folio, information technology's of import to check out Facebook's guidelines for business organisation recommendations.

In short, reviews should…

Focus on the product or service offered by the business
Be based on the user's personal experience
Not be from anyone who manages the folio for that business

If the recommendations you receive don't run across those guidelines, they may exist removed.

How to Get Facebook Reviews

Now that you know why collecting and displaying Facebook reviews on your page is beneficial, let'south move on to our tips for encouraging more feedback.

one. Display The Reviews Tab on Your Facebook Folio

The first thing to do to become more Facebook reviews is to ensure you have the reviews tab activated on your business page.

To show the Reviews tab on Facebook, follow these steps:

Visit your Facebook Business Folio
Click Page Settings in the bottom left-manus column
Click Templates and tabs
Motion the Reviews slider to the On position

That'south information technology! Yous can at present offset collecting reviews and recommendations from your customers.

If you're not telling fans on other social media platforms that they can leave reviews on Facebook, they might never notice out.

So it's crucial that you cross-promote your Facebook folio on the unlike social channels you own, including Twitter, Instagram, and YouTube.

It doesn't accept to be anything fancy. A unproblematic paradigm and a link are enough to raise awareness for your page and encourage customers to write a review.

iii. Embed Facebook Reviews on Your Website

Embedding Facebook reviews on your website is another way to get more reviews.

When people see that you lot highlight great reviews online, information technology encourages them to get involved and leave one themselves.

This works particularly well if the reviews include visual content like production photos and videos considering customers will be eager to have their content featured.

It'southward like shooting fish in a barrel to embed a feed of Facebook reviews on your website using Custom Facebook Feed Pro from Smash Balloon.

With a few clicks, you can seamlessly connect your page and display beautiful Facebook feeds styled to lucifer your site design.

To help you practise this yourself, nosotros've put together this guide on how to add a Facebook reviews feed to your WordPress website.

4. Add a Telephone call to Activity on Your Website

Your website is where well-nigh of your customers head during the ownership process, then making information technology articulate they can exit reviews on your Facebook page is a must for securing their feedback.

The easiest way to do that is to add a telephone call to activity (CTA) in a prominent place on your site.

For instance, you can easily add your Facebook reviews feed to your sidebar expanse using Custom Facebook Feed Pro.

And so, you only need to edit the Facebook feed header to something that will encourage your site visitors to review your business concern, like this:

That means anyone browsing your feed only needs to click to visit your Facebook business folio and leave a review.

You can practise this for your ain website, besides. Check out how to add a social media review widget to your website today.

5. Send Email Invitations to Contempo Customers

It's easy to forget about email when social media is at the top of anybody'south minds.

But email has a massive reward over social. The people on your list are already ready to open your letters and act on what you take to say. They did choose to receive your updates, subsequently all.

It's piece of cake to leverage your email list to become more Facebook reviews. Only filter your subscribers to include recent customers only and send them an email message, asking for a review.

Yous can even sweeten the deal by offer a disbelieve for doing so.

half dozen. Write a Facebook Post Asking for Reviews

It's also true that many of your Facebook fans might not realize they can leave reviews on your page.

How ofttimes practise you scan a make's business page? The majority of users on Facebook stick to the news feed, so chances are they've disregarded your reviews tab and don't know it exists.

You can combat that by creating a new mail service on Facebook, reminding costumers to leave a review.

Plus, you can incentivize people by highlighting the all-time reviews on your other social channels, or fifty-fifty on your website.

seven. Ask for Reviews via Facebook Messenger

Chatbots are getting more attention as the technology improves. And equally they continue to make inroads in the customer service and marketing manufacture, they're proving pretty valuable.

The fact is, messages sent by chatbots tend to have higher open rates, and with customers getting used to them, they're tools worth utilizing.

Asking for a review on Facebook through a Facebook Messenger chatbot is a natural manner to collect feedback.

Your customers are already using the platform, and then they won't be surprised to get a message. That removes the friction involved in securing reviews and ultimately gets you lot improve results.

viii. Send SMS Messages Asking for Feedback

Did yous know the majority of all searches for local businesses nowadays happen on mobile devices?

The truth is, much of the online world is navigated by mobile now, so collecting reviews in this way makes it super-convenient for your customers.

You tin can use the power of mobile to get more Facebook reviews, by asking customers to leave a review via SMS.

If customers have opted in to receive updates via text message, send them a brusk bulletin containing a link to exit feedback on your Facebook page.

Just make sure you keep your messages to-the-bespeak. You don't desire to waste people'south time.

9. Enable Notifications for New Reviews

Sharing the reviews you get on your Facebook folio is a great fashion to encourage other customers to leave them too.

But what if y'all don't know when customers leave feedback? How will y'all be able to share it with your fans?

The easiest way to learn when someone leaves a review on your Facebook page is to enable notifications for new reviews.

To enable notifications for new Facebook reviews follow these steps:

Become to your Facebook page
Click Page Settings in the bottom left column
Click Notifications
Adjacent to New Page review click Turn On

One time that choice is activated, yous'll become a notification whenever someone leaves feedback on your Facebook business page.

10. Respond To Negative Reviews

When customers take a less than perfect experience with a production or service, many take their grievances online. Non only exercise they use that space to express their dissatisfaction, only they're also looking to resolve their bug.

In situations where you have negative feedback on your Facebook page, yous should take steps to rectify the situation.

Ignoring negative reviews volition injure your reputation and gives customers the impression you lot don't care.

If y'all answer in a not-confrontational style and help the customer solve the problem, you're telling fans yous take them seriously and want to notice a solution.

That paints you in a positive light and tin encourage other costumers with issues to leave feedback too.

11. Answer Comments and Questions From Fans

Following on from responding to negative feedback, you should also reply to comments on your Facebook page and questions from potential customers.

If people see your page is busy with activity and conversations about your product, they're more likely to ask their own questions.

Plus, answering questions removes obstacles that foreclose people from shopping with you lot.

Even better, if customers accept a bang-up experience with the buying process, they're much more likely to leave a review describing that positive feel.

12. Promote Stand-Out Reviews on Facebook

Actively highlighting the feedback you receive on Facebook is another way to draw attention to your reviews tab.

You can brand information technology a regular feature of promoting the best reviews on your page to celebrate your customers, and add together a call to activeness for others to leave their own feedback.

Why not run a Facebook Live stream where you read out your recommendations, making it an consequence your fans can rally effectually and engage with?

Pro-tip: Are your reviews presented every bit videos? You can also use Custom Facebook Feed Pro to embed Facebook videos on your website.

13. Encourage Facebook Check-Ins

The likes of Square made virtual cheque-ins to business locations a viral tendency.

Facebook took that functionality and added it to business organization pages where customers can check-in, notifying friends of their location.

Facebook's check-in functionality as well has a nifty feature to aid you collect reviews. After someone checks in, they receive a message from Facebook afterward, request them to review the business.

While this might not work for every situation, information technology'due south some other excellent way to get more reviews for your Facebook page.

14. Incentivize Check-Ins With Discounts

You tin likewise incentivize people to check-in with your business. But exist careful, offer incentives for reviews is forbidden in some states or requires disclosure.

Check your local laws to ensure you exercise the right thing.

Here are a few examples of how you lot can incentivize Facebook check-ins:

Offer a discount
Enter people into an online prize draw
Provide gratis wi-fi at your bounds
Offer free products

Experiment with your incentives to see which work all-time for your business organisation. In some cases, information technology might be best to run your incentives for a limited time.

15. Remember to Ask for Reviews in Person

Nearly of the tips in this article focus on getting Facebook reviews online.

But permit's not forget that if you lot have a physical business organisation, you have the opportunity to speak face up-to-face with your customers, leaving a more memorable impression.

So when customers shop in your shop, remind them to exit a review on your Facebook page.

You tin do that verbally and with reminders in store such as, adding the review URL on your receipts, hanging signs upwards in your store, and so on.

There you have it!

In this article, you've learned how to get Facebook reviews for your Business page then you can improve the trust of your customers, increase sales, and abound your business organisation.

If you're interested in increasing your Facebook page engagement, check out our tutorial on how to brandish a Facebook Events calendar on your website.

And do follow u.s.a. on Twitter and Facebook for more helpful content about social media marketing.

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Source: https://smashballoon.com/how-to-get-facebook-reviews/